Securus Technologies is a Texas-based inmate communications company. It has been in operation since 1997, and during this time, they have managed to completely transform the manner in which communication in the correctional facilities is handled. When the company started out, they were only offering telephone services to connect the inmates to their loved ones at home, but with time, they have expanded their reach, and they are now offering comprehensive security solutions to both the correctional facilities and private companies.
The customers who have used the services offered by Securus Technologies have had a lot of positive things to say about their services. There is one customer who states that they were having a hard time dealing with one of their employees because he seemed to be keeping some secrets. They contacted Securus for video monitoring assistance. After a week of monitoring the individual, they had gathered the evidence they needed to take him to court for bringing in contraband through their business premises.
Another one of their customers states that their main problem was a case of a gang of criminals working from inside the correctional system to organize crimes, smuggle in drugs and weapons. When they contacted Securus, they got video monitoring systems. These methods enabled them to catch those who were involved in the criminal activities, and once the gang knew that the administration was on to them, they stopped their illegal activities.
These are just a few of the cases where Securus has come in and helped customers to solve their security and crime-related problems. The CEO of the company, Rick Smith, believes that they have made commendable progress in the right direction. He also believes that they are going to get even better with time and that the strategies they have put in place will help them deliver superior quality service to their customers all the time.