David McDonald has instilled a tremendous aspiration for growth since joining OSI Group 30 years ago. He has ensured that OSI Group maintains that growing appetite to date. OSI Group is anchored on a constant desire to improve and expand. Its vision is to become a global leader and valued partner to its clients. What drives OSI Group’s growth is its relentless push to deliver quality products to its clients. The team at OSI Group has an overall expectation that it will exceed its customer’s needs. However, for both partners to receive mutual rewards, it will require OSI Group to establish flexibility, trust, and patience over time. OSI Group is a privately-held corporation that strives to provide more nimble and flexible solutions.
OSI Group began with building formal partnerships. It would look for partners who understands the culture in their respective regions. Together with its business associates, OSI Group created a governance that would oversee its global operations. Nonetheless, OSI Group makes best management decisions closest to its customers. As such, most of its everyday decisions are made by its partners. OSI Group is inspired to be innovative by its clients. OSI Group feels inspired when a customer challenges it to respond to a business need. Over time, OSI Group has been using its innovative food development processes, customer insights, and global sourcing experience to provide its customers with unique products. Collaboration with customers leads OSI Group to additional refinements and improvements, resulting in a custom, innovative products. OSI Group measures its effectiveness through failures and mistakes. It is through this errors and failures that OSI Group can learn valuable lessons. OSI Group encourages all its team members to be risk takers. Its innovation is fuelled by a constant quest for improvement and commitment to improving its production processes.
OSI Group regard failure as an essential learning experience, but not a negative consequence. OSI Group continues to thrive in a family-oriented culture. OSI views its customers as part of its family. It strives to produce quality products to serve its respective families proudly. Quality and safety remain hallmarks of products that OSI Group supplies to its families and customers around the world. Adapting to change has always ensured that OSI Group continuous to thrive in the global marketplace. Keeping current with changes gives OSI Group a competitive advantage. Consumers tastes and needs keep changing over time. Consumers wants different things at different places and times.
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