Richard A. Smith also known as Rick Smith has been President and CEO Securus Technologies Inc. since June 23, 2008. He attained his Associate’s Degree in Electrical Engineering from Rochester Institute of Technology. In addition, he holds a Master’s degree in Business Administration from the University of Rochester Simon School. He has a bachelor of science in electric engineering from the State University of New York-Buffalo and holds a Masters in Mathematics from the State University of New York, Brockport. He has held different positions in different organizations over the years before he became CEO and President Securus Inc. Rick served as Chief Financial Officer of Eschelon Telecom Inc. from 1998 October to March 2000. He also served as president from April 2000 to August 2003 where he was named CEO. He also held several ranks at Global Crossing back then known as Frontier Corp. He served as the Controller, President, Chief Information Officer of Frontier Corp. He has been chairman of Securus Inc. since January 2009 and its director since 2008.
Securus Technologies Inc. is a leading provider of telecommunication technologies to civil and criminal justice departments. It provides services such as information management, monitoring of products and services in prisons, emergency response, public information investigation and biometric analysis to keep the outside world and correctional facilities a safe space for everyone. Its headquarters are located in Dallas Texas, and it serves more than 2,400 law enforcement, public safety, and correctional agencies across the U.S and Canada.John Bell joined Securus Technologies in December 2015 as Senior Vice President of sales. He was added to the Leadership Team of the company and took responsibility for the 100-person team of sales personnel that included 60 sales associates on the street.
Mr. Josh Conklin, the Sales Vice President, Reports directly to John Bell but still retains his existing executive responsibilities. This team was built to personalize the customer experience through monthly face to face meetings to monitor the services offered. It was also built to construct a sophisticated sales associate training program and has been a platform for the customers to make their presentations annually. It would also ensure that customers were offered a variety of services at a go thus increasing profits for the company.Rick Smith states that it’s Securus’ Social responsibility to protect and serve the community. He stated this in relations to the recovered emails, blog posts and letters from the general public appreciating the good work done by Securus in making prisons a safe place for inmates. He also stated that the company would offer investment-services and product development proposals at least once per week to correctional and law enforcement groups to help them solve and prevent crimes both in prison and in the outside world.